Implementing a Hotel Booking Tool (HBT) within a company signifies a substantial level of maturity. The motivations for its integration can vary based on specific needs: managing hotel programs, centralizing reservations, or utilizing a tool dedicated to business accommodations.
See also: Optimize your expenses with and HBT
The Hcorpo solution transcends a mere booking tool, enabling client companies to enhance their procurement strategies. Accessing the best available rates in real-time, securing specially negotiated prices, benefiting from a non-commissioned purchasing process, and comparing « like-for-like » offers are among the advantages that establish our technology as a trusted solution exclusively serving our clients.
To ensure a successful experience across all company levels, we have established a charter of 6 commitments that underpin our methodology in serving our clients:
01. Offer accommodation content 100% compliant with company policies
See also: A solution that is 100% compliant with your travel policy – reality or utopia?
02. Guarantee the best prices at the time of booking
03. Ensure seamless travel arrangements and traveler satisfaction
04. Implement a flawless process from booking to accounting integration05. Maintain a solution designed to evolve over time according yo your company’s needs
06. Privode a professional and personalized relationship throughout the partneship
In this article, we focus on your second commitment: guaranteeing the best prices at the time of booking—a new component of your winning equation for the client!
Guaranteeing the best prices… But how?
The Hcorpo solution transcends a mere booking tool, enabling client companies to enhance their procurement strategies. Accessing the best available rates in real-time, securing specially negotiated prices, benefiting from a non-commissioned purchasing process, and comparing « like-for-like » offers are among the advantages that establish our technology as a trusted solution exclusively serving our clients.
Above all, our solution is based on open technology that can be interfaced with any hotel data source in the world. In concrete terms, if our teams in charge of sourcing and partnerships consider that the database is reliable, consistent and represents added value for our customers, our IT teams are able to integrate the data flow for all customers using the Hcorpo solution. This is true regardless of the player involved: a hotel chain, a hotel wholesaler, a GDS, etc. As a result, we are able to offer more than 100 sources within our solution.
Why offer so many when consulting certain B2C aggregators (OTAs) could suffice?
– because rate parity, considered anti-competitive in many countries, has not been the rule for several years now, allowing hoteliers to freely offer rates that are lower than those offered by the OTAs that distribute them
– because it is not up to employees to waste time comparing offers on different platforms when organising their trips
– because some hoteliers’ agreements with distributors may be more advantageous than others
– because some stocks are more comprehensive than others…
In short, there are many reasons!
As part of a ‘best buy’ quest, customers of the Hcorpo solution can be sure of receiving the best possible qualified results from their searches.
Guaranteeing the best prices… For what purpose(s)?
Once the data sources have been interfaced, the power of Hcorpo’s technology will enable them to be qualified according to the same search criteria and/or in compliance with the terms of the company’s travel policy. Let’s be clear: displaying 100 raw (uncharacterised) sources is pointless. On the other hand, offering only those of these 100 sources that display rates for a strictly equivalent service and are therefore comparable between them is the buyer’s ‘Holy Grail’. The most typical example is the display (or not) of B&B (bed and breakfast) offers, i.e. rooms with breakfast included. This is often the sticking point for travel managers during price audits. It can also concern the parking option (paid or free), wifi, access to the gym, late check-in, etc. In short, unlike an unlimited comparison tool – with an infinite number of pages to go through – Hcorpo offers an analysis and decision-making tool enabling the various internal players involved to help achieve the objectives of the purchasing strategy they have determined. It’s only a short step from HBT to a Business Intelligence tool, and one that we’ve deliberately taken to offer our customers much more than just a hotel reservation solution.
Offering your staff such a wide range of sourcing options also means ensuring that they remain part of the validation workflow. The advantages for a company are considerable: avoid losing data as a result of ‘wild’ bookings, limit bookings that do not comply with travel policy, reduce the time taken to process expense claims, consolidate data and promote successful negotiations with service providers, track the employee on the move if necessary (occurrence of a more or less serious problem during the traveller’s journey), etc. In short, the more sources are vast, qualified and analysed by the booking tool, the more likely it is that your employees will be able to use them. In short, the more extensive the sources are, qualified and analysed by the booking tool, the greater the retention of the employee and the lower the leakage.
From the best prices to the best services?
Are you more interested in negotiated rates than best buy? Do you prefer static rates to dynamic rates? Our experts in the sourcing department negotiate all year round to offer our customers competitive rates on which we take no commission. On the other hand, do you apply the pareto principle internally, setting up a hotel programme with rate negotiations on your Top 20 destinations, combined with a best buy approach on the remaining 20%? The Hcorpo solution adapts to your strategy without any constraints and allows you to load all your specific hotel agreements, without commission, while giving you access to dynamic rates on the rest of the destinations considered less significant in your overall strategy.
Access to the best prices is not just a question of technology or aggregation. It’s the result of a trusting collaboration with each of our customers, in which we respect each of their strategies by integrating them into our tool. This is further proof that the Hcorpo solution is not standardised, but a unique solution that responds expertly to each of the needs expressed.
In conclusion, Hcorpo’s commitment to guaranteeing the best prices at the time of booking is a testament to our dedication to client satisfaction and the continuous improvement of our services.
Curious about our commitments? Stay tuned for the third instalment in our series, devoted to our commitment to ensuring the smooth running of your journeys and the satisfaction of your passengers.